Centre Information

Registration Policy:

  • Registrations are non-transferable to another person.
  • NSF cheques will have a $35 fee.
  • Programs that do not reach minimum may be cancelled

Community Centre Transfers & Refund Policies

Transfers

A $5 administration fee (per person, session or weekly program) will be applied to all requests. Requests must be made in person or over the phone.

General Refund Policy

Full refunds will be issued for programs cancelled by the centre. Refunds must be made during office hours, view hours of operation.

Administration Fee Charges for Refund Requests

Programs: For notices given prior to the program start date, a $5 administration fee, per person, per program will be charged. For any notices given on or after the program start date and prior to the third class, a $5 administration fee, per person, per program will be charged and a pro-rated refund will be given as of the date of notification, regardless of class start time.  Withdraw/refund request must be made no later than 2 days prior to the third class. After this time, withdraw/refund requests will not be accepted.

1 to 3 Session Activities/Workshops: A $5 administration fee, per person, per program will be charged. Withdraw/refund requests must be made no later than 14 days prior to the start of the activity. After this time, withdraw/refund requests will not be accepted.

Weekly Camp Programs: All requests are subject to $15 administration fee, per person, per week. Withdraw/refund requests must be made no later than 14 days prior to the start date of each camp. After this time, withdraw/refund requests will not be accepted.

Bus Tours/Special Luncheons: A $5 administration fee, per person, per program will be charged. Withdraw/refund requests must be made no later than 14 business days prior to the start date. After this time, withdraw/refund requests will not be accepted.

Special Events/Community Lunch Program: Withdraw/refund requests made at least 3 days prior to the date of the event will be eligible for a 50% refund. After this time, withdraw/refund requests will not be accepted.

Birthday Party: A $25 administrative fee, with 3 weeks notice. A $50 administrative fee with less than 3 weeks notice. No refunds with less than one week notice

For Room Rental policies, please enquire here.

Personal Information Protection
In the course of providing programs and services, the Renfrew Park Community Association collects personal information of our members and other individuals participating in classes, workshops, projects, events, or renting the facility. This information may be used for communication purposes regarding current or upcoming events, processing payments, statistical or human resource purposes, or for the provision of programs or services. For information on our privacy policies and practices or to contact our Privacy Officer, at (604) 257-8388, ext. 1 or contact the Front Desk.

Swimming Lesson Refunds

  • Please bring your receipt in for all refunds.
  • Full refund if notice received five or more working days prior to the start of the program.
  • Refund of registration fee minus the cost of one class or transfer to a future session, if request received within four working days of the start of the program or after the first program date (class/lesson).
  • No refunds issued for requests received after the second date of the program
  • Fees for one or two-day programs are non-refundable.
  • PLEASE NOTE: Call to enquire if there is space available, more classes have been added, or if cancellations have occurred.  Classes are subject to cancellation if not enough enrollment.

Room Rental and Licensed Preschool Program

  • Please contact the Renfrew Park Community Centre office for details.